Privacy Policy
Maintaining your privacy is really important to me. You entrust me with your information of order location, and I take that responsibility seriously.
I may modify or update this Privacy Policy from time to time to reflect the changes in my business and practices, and so you should review this page periodically. When I change the policy in a material manner I will let you know and update the "last updated" header as below.
This Privacy Policy was last amended in early 2022.
This policy was last updated in early 2022, in line with GDPR requirements. It may be updated in the future and I will post the new version here on my website. I will never deviate from my overall philosophy of maintaining your privacy, though.
1. General Information
I take security and privacy seriously. This Privacy Policy explains how I collect, store, and use personal data when you browse or otherwise provide your personal data to me. Please read this Privacy Policy carefully to understand how I will treat your personal data.
2. What information we collect about you
Your personal data
When I say your "personal data", I mean any information that identifies any person that you provide to me.
Your "personal data"; may also be contained in information that I collect about you in connection with your order or otherwise interact with me for example by electronic mail. When it comes to your personal data, I comply with my obligations under the General Data Protection Regulation and any other applicable data protection legislation from time to time.
Your personal data includes the information you provide, on the website (including any forms you complete), or during an electronic mail inquiry about you. Examples of this personal data include your name, your email address, address including postcode which you provide to me when you set up an account and subsequently amend in the My Account section when you go to checkout; and any correspondence when you contact me.
I do not knowingly collect or solicit any personal data from anyone under the age of sixteen or knowingly allow such persons to purchase goods from me. I do not direct any information to children under the age of sixteen. In the event that I learn that I have collected personal data from a child under age sixteen without verification of parental consent, I will delete that information as quickly as possible.
Information I collect - I collect information about your website usage, improve my service, and understand trends to enhance and customize my website. Some of this data may be "personal data", where it identifies a person. Here's the information that I collect and how I use it:
I monitor patterns of usage, such as abandoned cart data, so I can understand how what people are interested in buying from del-crafts to develop and improve my products and understand customer behavior.
I do not store any credit card data. When payments are processed via credit card, I use third-party vendors that are PCI-DSS compliant. At no point do I have access to your credit card information.
3. How do I use the information I collect?
I use your personal data for legitimate business reasons, for example, emailing you when your order has been received. It will also enable me to contact you by email, fax, post, SMS, social media, or telephone where necessary concerning an order you have placed; to record your personal preferences; to personalize our services to you (such as by pre-populating fields to make it easier for you to provide information when you return to the website. It will also enable me to produce reports you request as part of the services I provide.
Contacting you for Marketing Purposes - I may use your personal data to contact you by email, fax, post, SMS, social media, and/or telephone to let you know about our other del-crafts offers or product ranges that may be of interest to you. I will only use your data in this way where you have provided consent, I have legitimate business reasons for doing so, or where I am otherwise entitled by law to do so. If you would like me to stop providing you with such notifications, just contact me using the details in Section “How to Contact Me” at the end of this policy. Please note, this may take up to seven working days to take effect. To stop receiving emails from me, you should cancel your account or unsubscribe from my mailing list.
Legal Requirements – I may use your personal data to comply with any legal obligations to which I am subject.
4. Why do I use your personal data?
I collect and use your personal data for a variety of reasons. I need some data to enter into and perform my contract with you. The lawful basis for processing your personal data is Consent as you have consented to provide your personal details to us to allow me to provide a service to you. If you fail to provide such data I will be unable to provide my service to you.
Other information I collect because I have legitimate business interests, for example, in:
Fulfilling your order and providing updates on the order.
Understanding how our customers use our products, services, and websites;
Understanding and responding to customer feedback;
Researching and analyzing the services our customers want;
Improving my product and a better understanding of how my customers use it.
5. How to access and control your information
You are free to change your personal details in the My Account section of your account at any time if you have set up an account with us.
You can also ask us for a copy of the personal data that I hold. I may ask for proof of your identity before providing any information and reserve the right to refuse to provide the information requested if identity is not established. Please see “Your Individual Rights” below. Generally, I will retain your personal data for a reasonable period, or for as long as the law requires.
Your individual rights
5.1. Access to your personal data: You can ask me to confirm if I am processing your personal data and you may request a copy of your personal data by contacting me. See Section “How to Contact Me” at the end of this policy.
5.2. Right to change or withdraw your consent: Where you have given me consent to make use of your personal data for any of the purposes outlined in this policy, you may withdraw that consent at any time by contacting me using the details located at Section “How to Contact Me” at the end of this policy. If you wish to change your contact preferences or no longer wish to be contacted for marketing purposes, use the Unsubscribe link in the email or get in touch. See Section “How to Contact Me” at the end of this policy.
5.3. Right to rectification: You may ask me to update out-of-date or inaccurate information I hold about you. To do so, please log on to your account and update your information or get in touch using the details in Section “How to Contact Me” at the end of this policy.
5.4. Right to Erasure: In certain circumstances, you may ask me to erase your Personal Data. If you would like me to erase the personal data I hold about you, please get in touch using the details in Section “How to Contact Me” at the end of this policy.
5.5. Right to Data Portability: In certain circumstances, you may ask me to provide you with the personal data that I hold about you in a structured, commonly used, machine-readable form, or ask for me to send such personal data to another data controller.
5.6. Right to object: In certain circumstances, you may object to my processing of your personal data. Please get in touch using the details in Section “How to Contact Me” at the end of this policy.
5.7. Right to restrict processing: You can ask me to restrict the processing of personal data we hold about you in certain circumstances. Please get in touch using the details in Section “How to Contact Me” at the end of this policy.
5.8. Make a complaint: You may make a complaint about my data processing activities, please contact me. See Section “How to Contact Me” at the end of this policy.
5.9. Getting in touch: To make inquiries and/or to exercise any of your rights in this privacy policy please contact me. See “How to Contact Me” at the end of this policy.
6. Data security
I take security and privacy seriously. I will endeavor to take all reasonable steps to keep your personal data secure once it has been transferred to my systems. I adopt appropriate, industry-standard data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction.
7. How to Contact Me
If you have any queries relating to this Privacy Policy or the use of your personal or financial data, please contact me at...
deim412@yahoo.com
Maintaining your privacy is really important to me. You entrust me with your information of order location, and I take that responsibility seriously.
I may modify or update this Privacy Policy from time to time to reflect the changes in my business and practices, and so you should review this page periodically. When I change the policy in a material manner I will let you know and update the "last updated" header as below.
This Privacy Policy was last amended in early 2022.
This policy was last updated in early 2022, in line with GDPR requirements. It may be updated in the future and I will post the new version here on my website. I will never deviate from my overall philosophy of maintaining your privacy, though.
1. General Information
I take security and privacy seriously. This Privacy Policy explains how I collect, store, and use personal data when you browse or otherwise provide your personal data to me. Please read this Privacy Policy carefully to understand how I will treat your personal data.
2. What information we collect about you
Your personal data
When I say your "personal data", I mean any information that identifies any person that you provide to me.
Your "personal data"; may also be contained in information that I collect about you in connection with your order or otherwise interact with me for example by electronic mail. When it comes to your personal data, I comply with my obligations under the General Data Protection Regulation and any other applicable data protection legislation from time to time.
Your personal data includes the information you provide, on the website (including any forms you complete), or during an electronic mail inquiry about you. Examples of this personal data include your name, your email address, address including postcode which you provide to me when you set up an account and subsequently amend in the My Account section when you go to checkout; and any correspondence when you contact me.
I do not knowingly collect or solicit any personal data from anyone under the age of sixteen or knowingly allow such persons to purchase goods from me. I do not direct any information to children under the age of sixteen. In the event that I learn that I have collected personal data from a child under age sixteen without verification of parental consent, I will delete that information as quickly as possible.
Information I collect - I collect information about your website usage, improve my service, and understand trends to enhance and customize my website. Some of this data may be "personal data", where it identifies a person. Here's the information that I collect and how I use it:
I monitor patterns of usage, such as abandoned cart data, so I can understand how what people are interested in buying from del-crafts to develop and improve my products and understand customer behavior.
I do not store any credit card data. When payments are processed via credit card, I use third-party vendors that are PCI-DSS compliant. At no point do I have access to your credit card information.
3. How do I use the information I collect?
I use your personal data for legitimate business reasons, for example, emailing you when your order has been received. It will also enable me to contact you by email, fax, post, SMS, social media, or telephone where necessary concerning an order you have placed; to record your personal preferences; to personalize our services to you (such as by pre-populating fields to make it easier for you to provide information when you return to the website. It will also enable me to produce reports you request as part of the services I provide.
Contacting you for Marketing Purposes - I may use your personal data to contact you by email, fax, post, SMS, social media, and/or telephone to let you know about our other del-crafts offers or product ranges that may be of interest to you. I will only use your data in this way where you have provided consent, I have legitimate business reasons for doing so, or where I am otherwise entitled by law to do so. If you would like me to stop providing you with such notifications, just contact me using the details in Section “How to Contact Me” at the end of this policy. Please note, this may take up to seven working days to take effect. To stop receiving emails from me, you should cancel your account or unsubscribe from my mailing list.
Legal Requirements – I may use your personal data to comply with any legal obligations to which I am subject.
4. Why do I use your personal data?
I collect and use your personal data for a variety of reasons. I need some data to enter into and perform my contract with you. The lawful basis for processing your personal data is Consent as you have consented to provide your personal details to us to allow me to provide a service to you. If you fail to provide such data I will be unable to provide my service to you.
Other information I collect because I have legitimate business interests, for example, in:
Fulfilling your order and providing updates on the order.
Understanding how our customers use our products, services, and websites;
Understanding and responding to customer feedback;
Researching and analyzing the services our customers want;
Improving my product and a better understanding of how my customers use it.
5. How to access and control your information
You are free to change your personal details in the My Account section of your account at any time if you have set up an account with us.
You can also ask us for a copy of the personal data that I hold. I may ask for proof of your identity before providing any information and reserve the right to refuse to provide the information requested if identity is not established. Please see “Your Individual Rights” below. Generally, I will retain your personal data for a reasonable period, or for as long as the law requires.
Your individual rights
5.1. Access to your personal data: You can ask me to confirm if I am processing your personal data and you may request a copy of your personal data by contacting me. See Section “How to Contact Me” at the end of this policy.
5.2. Right to change or withdraw your consent: Where you have given me consent to make use of your personal data for any of the purposes outlined in this policy, you may withdraw that consent at any time by contacting me using the details located at Section “How to Contact Me” at the end of this policy. If you wish to change your contact preferences or no longer wish to be contacted for marketing purposes, use the Unsubscribe link in the email or get in touch. See Section “How to Contact Me” at the end of this policy.
5.3. Right to rectification: You may ask me to update out-of-date or inaccurate information I hold about you. To do so, please log on to your account and update your information or get in touch using the details in Section “How to Contact Me” at the end of this policy.
5.4. Right to Erasure: In certain circumstances, you may ask me to erase your Personal Data. If you would like me to erase the personal data I hold about you, please get in touch using the details in Section “How to Contact Me” at the end of this policy.
5.5. Right to Data Portability: In certain circumstances, you may ask me to provide you with the personal data that I hold about you in a structured, commonly used, machine-readable form, or ask for me to send such personal data to another data controller.
5.6. Right to object: In certain circumstances, you may object to my processing of your personal data. Please get in touch using the details in Section “How to Contact Me” at the end of this policy.
5.7. Right to restrict processing: You can ask me to restrict the processing of personal data we hold about you in certain circumstances. Please get in touch using the details in Section “How to Contact Me” at the end of this policy.
5.8. Make a complaint: You may make a complaint about my data processing activities, please contact me. See Section “How to Contact Me” at the end of this policy.
5.9. Getting in touch: To make inquiries and/or to exercise any of your rights in this privacy policy please contact me. See “How to Contact Me” at the end of this policy.
6. Data security
I take security and privacy seriously. I will endeavor to take all reasonable steps to keep your personal data secure once it has been transferred to my systems. I adopt appropriate, industry-standard data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction.
7. How to Contact Me
If you have any queries relating to this Privacy Policy or the use of your personal or financial data, please contact me at...
deim412@yahoo.com
